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Program Assistant - Economic Opportunity

Department: Economic Opportunity
Location: Washington, DC


The National Governors Association (NGA) is the bipartisan organization of the nationís governors. Through NGA, governors share best practices, speak with a collective voice on national policy and develop innovative solutions that improve state government and support the principles of federalism. The NGA Center for Best Practices is the nationís only dedicated consulting firm for governors and their key policy staff. Its mission is to assist governors to develop and implement innovative solutions to public policy challenges.


The Economic Opportunity (EO) Division provides information, research, policy analysis, technical assistance and resource development for governors and their staff across a range of policy issues. The division covers economic development and innovation; workforce development focused on industry-based strategies, pathways to employment and populations with special needs; human services for children, youth, low-income families and people with disabilities; and postsecondary education focused on equity, access and completion.


The NGA Center for Best Practices seeks a program assistant to join the EO Division. Program Assistants support the overall functioning of the division by providing administrative support on projects, meetings (multi-state meetings and division team meetings), communications, and maintaining records on behalf of the division.


Duties and Key Responsibilities  


  • Manages the Division Director and Associate Directorís calendars (scheduling, emailing, meeting prep, printing, and phone calls), corresponds with partner organizations, and manages other correspondence at the request of the directors. 

  • Manages division calendar appointments; prepares agendas and other relevant materials for division activities including strategic planning meetings, internal leadership meetings, staff retreats and staff meetings.  

  • Provides administrative support for large in-person meetings: develops and formats meeting materials, staffs meeting registration onsite, assists participants with reimbursements, and analyzes meeting evaluation feedback.

  • Assists with external communication efforts, including scheduling and providing technical support for webinars, taking and sharing notes from meetings and webinars, assisting with division social media efforts, and formatting PowerPoint presentations for division staff.

  • Compiles news stories and state best practices for division newsletters and assists with drafting and formatting newsletters in collaboration with division staff.

  • Tracks division activities including interaction with states; updates division and organizational records.

  • Researches, edits, and works with policy analysts on reports, site visits, and other technical assistance support.  


Required Skills 

  • Must possess exemplary attention to detail

  • Must be able to handle multiple projects simultaneously, be responsive to deadlines and tight timetables, and work well under pressure

  • Ability to work well within a distributed team

  • Demonstrated experience using diplomacy and tact to build strong relationships and motivate internal/external customers

  • Ability to travel up to 30% of the time 


 Required Education and Experience

  • Bachelorís degree  

  • 1-2 years of work experience  

  • Knowledge of and desired growth within economic opportunity policy areas, including economic development, human services, postsecondary education, and workforce development

  • Experience working across multiple departments 


The ideal candidate will also possess:


  • Commitment to NGAís bipartisan mission and goals

  • Ability to identify and track key issues of concern to governors

  • Strong organizational and project team skills

  • Interpersonal skills necessary to work effectively with a variety of colleagues, and state and federal officials

  • Competency in the use of relevant software packages, including Word, Excel, PowerPoint, SharePoint, Survey Monkey or similar vehicles and knowledge of electronic communications




  • Fast-paced working environment,

  • Extensive computer usage, and

  • Open-office environment.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NGA is committed to providing a productive and safe environment. To achieve that goal, we conduct background and reference check investigations for all final applicants being considered for employment. 


Equal Opportunity Employment   M/D/F/V



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