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Senior Policy Analyst - Human Services (Economic Opportunity)

Department: Economic Opportunity
Location: Washington, DC

The National Governors Association Center for Best Practices (NGA Center) seeks an experienced policy professional to join the Economic Opportunity (EO) Division as a senior policy analyst. This position will support the human services program team, which focuses on state policies and programs for low-income and at-risk children and families. The NGA Center is the nation’s only dedicated consulting firm for governors and their key policy staff. Its mission is to assist governors to develop and implement innovative solutions to public policy challenges. NGA is the nonpartisan organization of the nation’s 55 governors. Through NGA, governors share best practices, address issues of national and state interest, and share innovative solutions that improve state government and support the principles of federalism.  

The EO Division provides information, research, policy analysis, technical assistance and resource development for governors and their staff across a range of policy issues. The Division covers postsecondary education focused on increasing credential attainment and expanding access; economic development and innovation; workforce development focused on industry-based strategies and pathways to employment for populations with special needs; and human services for children, youth, and low-income families.  


  • Contribute to and manage projects related to advancing promising state policy and practice, developing and maintaining positive relationships with funders, working with sub-contractors and consultants, and ensuring the timely production of deliverables;
  • Design, organize, participate in and conduct workshops, seminars, meetings and deliver presentations and facilitate panel discussions, and state strategy sessions;
  • Work effectively as part of a team on projects related to advancing promising state human services policies and practices, including writing concept papers, and contributing to the timely production of project deliverables;
  • Assist in the design, collection and analysis of information needed to provide high-quality technical assistance to states and produce quality publications;
  • Write reports, articles, issue briefs, case studies, guides, and memoranda on policy issues and best practices of relevance to governors and their policy staff and other state policymakers;
  • Establish and maintain relationships with key individuals and groups within and outside NGA to stay current on policy issues and complete projects; and
  • Provide best practice information and technical assistance to governors’ policy advisors and other state policymakers, as well as to NGA committees, task forces and other work groups on an occasional basis;
  • Update and maintain relevant NGA websites and electronic portals related to issue areas and use web-based communication vehicles.


The preferred candidate will have experience and content knowledge related to policies and programs that fall within the portfolio of the Economic Opportunity Division with specific expertise related to human services. Human services knowledge and expertise could include the broad spectrum of policies and programs to help low-income families achieve economic stability and promote well-being. A master’s degree in public policy, public administration, political science social work, psychology, human development or other relevant disciplines is preferred, along with a minimum of 3 to 5 years of demonstrated experience related to human services policy. 

The ideal candidate will also possess:

  • A commitment to NGA’s nonpartisan mission and goals;
  • A solid understanding of state policy and policymaking and the role of governors in human services policy areas, specifically in policy areas that help low-income families and individuals meet their basic needs, including Temporary Assistance for Needy Families (TANF) and other cash assistance programs, energy assistance, social security, supplemental security income, Supplemental Nutrition Assistance Program (SNAP, “food stamps”) and other nutrition assistance programs, low-income housing programs, and knowledge of a “two-generation” approach to policy and programs serving low-income families;
  • Proven ability to work on multiple projects and with diverse state policymakers in a variety of settings responding effectively to their information requests and technical assistance needs;
  • Knowledge of state and federal government policy;
  • Strong research and analytical skills;
  • Strong communication skills, including writing, speaking, listening and advising customers;
  • Ability to collect, analyze and use data to inform states on relevant policy and practices;
  • Ability to identify and track key issues of concern to governors and develop promising initiatives to address these concerns;
  • Strong organizational and project management skills;
  • Interpersonal skills necessary to work effectively with a variety of colleagues, funders and state and federal officials;
  • Ability to assume responsibility and take independent action;
  • Competency in the use of relevant software packages, including Word, Excel, PowerPoint, SharePoint, Survey Monkey or similar vehicles and knowledge of electronic communications; and
  • The ability and willingness to travel up to 15 percent.  


  •  Fast-paced working environment, extensive computer usage.
  •  Some travel required as part of the position. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

NGA is committed to providing a productive and safe environment. To achieve that goal, we conduct background and reference check investigations for all final applicants being considered for employment. 

Equal Opportunity Employment   M/D/F/V


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